Privacy Policy

Last updated: 2026-06-21

1. Introduction

Naggar Analytics ("we", "our", or "the Company") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services.

2. Information We Collect

  • Account information: name, email address, and institution.
  • Project data: datasets, files, and descriptions you submit for analysis.
  • Communication data: messages sent through our chat system.
  • Usage data: general information about how you interact with our platform.

3. How We Use Your Data

  • To provide and improve our statistical analysis services.
  • To communicate with you regarding your projects.
  • To process payments and manage your account.
  • To comply with legal obligations.

4. Data Protection, Confidentiality & Retention

All client data is treated with strict confidentiality. We sign Non-Disclosure Agreements (NDAs) for every project. Your data is encrypted in transit and at rest. We do not share your data or datasets with any third parties. We retain your personal data only for as long as necessary to provide our services and to meet legal, accounting, or reporting obligations; project files are deleted after completion unless otherwise agreed upon, and you can request deletion of your data at any time. For our Naggar AI platform (naggar.app), inactive project data is automatically removed after a period of inactivity, with email notice beforehand — see the platform’s privacy policy for details.

5. Third-Party Services

We use trusted third-party services to operate our platform, including Appwrite (authentication and storage) and Cloudflare (hosting). These services are governed by their own privacy policies.

6. Cookies

We use only essential cookies for authentication and session management. We do not use tracking or advertising cookies.

7. Your Rights

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing.
  • Request a portable copy of your data.

8. Contact Us

For any privacy-related inquiries, contact us at: privacy@naggaranalytics.com